Shipping & Return Policies
Local Pickup
Please allow for up to 24hrs for your order to be fulfilled for local pickup!
You will receive a confirmation email once your order has been processed with details on how to arrange your pickup! If you require it sooner, please kindly email us at mia@standoutbeautystudio.com or via text to arrange an earlier pickup time.
Shipping Details
Thank you for choosing Standout Beauty Shop for your beauty needs! We want to ensure that you have the best possible shopping experience with us.
To provide clarity and transparency, we would like to share our shipping details with you.
Our team at Standout Beauty typically processes orders Monday-Friday, excluding holidays.
It's important for you to know that orders placed during the weekend will typically be processed on Sunday and shipped out on Monday. This may include orders with expedited shipping methods as well. We understand the excitement of receiving your order promptly, and we strive to fulfill this expectation to the best of our ability.
Tracking your Package
Once your package has been shipped, you will receive an email with the tracking info for your order.
Returns / Exchanges
All items are final sale. No returns and/or exchanges.
However, If your package and/or product has been damaged during shipping, and/or have received the wrong item, please email us photos at mia@standout.beautystudio, and we will gladly assist you from there.
Lost / Stolen Packages
If your package becomes lost or stolen, we will work with you and the mail delivery service to locate the lost package. Please email us at mia@standout.beautystudio.com so we can help you locate it.
International Customs + Duty Fees
We value our international customers and want to assist you in understanding the customs and duty regulations in your country. When your package leaves our facility, any additional customs charges or fees are beyond our control. These charges, including import duties, taxes, or brokerage fees, are the sole responsibility of the receiving customer.
To gain a better understanding of the potential fees and charges that may apply to your shipment, we recommend reaching out to your local postal or customs office. We kindly request that you familiarize yourself with the fees and charges that may be associated with your order. If customs fees and charges are refused at the time of delivery, please note that your order will be returned to us and we will be unable to provide a refund for the shipment costs.
At Standout Beauty Shop, we pride ourselves in providing exceptional customer service. If you have any further questions or concerns regarding our shipping details or international customs policies, please do not hesitate to contact our dedicated customer support team. We are here to assist you in any way we can.
Thank you for choosing Standout Beauty Shop for your beauty needs. We truly appreciate your business and look forward to serving you with outstanding products and services.
Sincerely,
Standout Beauty Studio